Play Responsibly, Stay Safe
Enjoy khela88 on your own terms. Use our protection tools and guidelines to keep gambling fun — not a source of stress or harm.
Why Responsible Gambling Matters
At khela88, we believe online betting and casino gaming is a form of entertainment — and that entertainment is only meaningful when it stays within your control. Ensuring a safe and balanced experience for every member is one of our core responsibilities.
There is always a risk of losing money in any form of gambling or betting. Money deposited should never be thought of as an investment or a source of income. We want our members to play with full awareness and stay within their financial limits. Reading our Terms and Conditions will show you how our platform's rules are connected to responsible gambling.
All sports betting and casino activities are for persons aged 21 and above only. Age verification is mandatory at account registration and we take active steps to prevent access by minors.
Remember: If you find it hard to make decisions while playing or are experiencing any difficulty, contact khela88's support team via 24/7 live chat or email — we are ready to help in both Bengali and English.
Under our Privacy Policy, all personal information about members and any information relating to their gambling activity is kept strictly confidential. Requests for self-exclusion or limit setting are also kept fully private.
Tools to Keep Yourself Safe
khela88 provides several active protection tools that members can control themselves. Using these features is not a sign of weakness — it is proof of responsible and informed gambling.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Increasing the limit has a 24-hour delay, but lowering it takes effect immediately.
Session Time Limit
Set a maximum duration for each gaming session. When the set time is up, you will automatically receive an alert and the account will pause.
Reality Check
A reminder is sent at regular intervals showing your session time and total wins and losses — to help you stay aware.
Self-Exclusion
You can request to close your account for a set period or permanently. While self-exclusion is active, logging in is not possible and promotional messages are stopped.
Temporary Break
Suspend your account temporarily for anywhere from one day to several weeks. The account does not become active again before the break period ends.
Direct Support
Contact us via 24/7 live chat or email to activate any protection tool or to talk through any concern. Our team can assist in Bengali.
Warning Signs of a Problem
If any of the following signs appear in yourself or someone you know, please seriously consider seeking help.
- Spending beyond your means or gambling on borrowed money
- Repeatedly placing larger bets trying to chase losses
- Being unable to stop gambling or stop even when you want to
- Hiding gambling from family or friends
- Neglecting work, studies, or family responsibilities to focus on gambling
- Feeling excessive anxiety or stress related to gambling
- Being unable to cover daily expenses or having trouble paying bills
Responsible Gambling Tips
A few simple habits can keep gambling enjoyable at all times.
- Set a budget before you play and stick to it
- Do not play in the hope of winning back money you have lost
- Take regular breaks — spending time away from gambling is important
- Avoid gambling when you are upset, stressed, or under the influence of alcohol
- See gambling as entertainment, not a way to earn money
- It is better not to hide your gambling from family
- Do not allow minors to use your account — always log out
Age Limit 21+ — Strictly Enforced
All khela88 services are exclusively for members aged 21 and above. This is not just a rule — it is a firm commitment to protecting minors.
An age verification process must be completed at account registration. If an account is suspected of being used by a minor, it may be suspended immediately and any deposited funds will not be returned.
If there are children or teenagers at home, use password protection on your device and always log out after playing. To learn more about us, read our About Us page — it sets out our values and commitment to responsibility.
Minor Protection Guidelines
- Use a password and screen lock on your own device
- Log out of your account after every session
- Never share your password with anyone
- Avoid playing or discussing gambling in front of children
- If you suspect a minor has gained access, contact support immediately
Where to Find Help
You do not have to face difficulties alone. Alongside khela88's direct support, family and professional counsellors can also help.
khela88 Support Team
Our support team is active on live chat 24 hours a day, 7 days a week. You can also reach us by email in Bengali or English. Report requests for account suspension, limit setting, or self-exclusion directly to this team.
Family and Loved Ones
Have an open conversation with your family. A trusted family member or friend can often be the first and most effective source of support. There is no shame in it — asking for help takes courage.
Professional Counselling
Speak with a mental health professional or addiction counsellor. Various mental health services and counselling centres are available in Bangladesh that can help with issues of this kind.
Email Support: [email protected] — send any responsible gambling request. We respond with full confidentiality.
Keep Track of Your Gambling
Reviewing your gambling history regularly is an important part of responsible gambling. Knowing how much time and money you are spending allows you to catch yourself before things go too far. Transaction history and session logs can be viewed in the khela88 account panel.
Ask yourself every month: how much did I spend on gambling this month? Was it within my set budget? Is my playing time increasing? Answering these questions honestly can help you avoid many problems before they arise.
Visit our FAQ page for answers to common questions, where account limits, withdrawals, and support topics are explained in detail.
Remember, your mental wellbeing and family relationships are more valuable than any game. Keep gambling as a small, occasional part of your life — do not let it take centre stage. khela88 is always here for you — not just for entertainment, but for support when you need it.